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<P>Qualit� logiciel</P>
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<P> </P>
<P>La qualit� c�est:</P>
<P>Ce qui fait qu�une chose est plus ou moins recommandable,</P>
<P>Le degr� plus ou moins �lev� d�une �chelle de valeurs pratique.</P>
<P>(Le Petit Robert)</P>
<P> </P>
<P>Voici des documents sur la qualit� logiciel :</P>
<P>- Mise en place d�une qualit� logiciel</P>
<P>- <A HREF="../html/technique_cmm.html">R�sum� du Capabilitty Maturity Model</A> ( Mod�le de maturit� du logiciel am�ricain )</P>
<P> </P>
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<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt; font-weight: normal;">Mise en place du CMM</SPAN></P>
<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt; font-weight: normal;">dans une organisation sans certification</SPAN></P>
<P STYLE="text-align: right;">D�cembre 2003</P>
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<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 16pt; font-weight: normal;"> Introduction</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 16pt; font-weight: normal;"> Historique</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 16pt; font-weight: normal;"> Structure du CMM</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 16pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Mise en place du niveau 2 : Reproductible</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 16pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Premier secteur cl� : Gestion des exigences</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 16pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Deuxi�me secteur cl� : Planification</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 16pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Troisi�me secteur cl� : Suivi et supervision de projet logiciel</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 16pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Quatri�me secteur cl� : Gestion de la Sous-traitance</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 16pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Cinqui�me secteur cl� : Assurance qualit�</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 16pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Sixi�me secteur cl� : Gestion de configuration</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 16pt; font-weight: normal;"></SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;
font-size: 16pt; font-weight: normal;"> Alternative au CMM : ISO SPICE</SPAN></LI>
</OL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 16pt; font-weight: normal;"></SPAN> </P>
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<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt;">1) Introduction</SPAN></P>
<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt;"></SPAN> </P>
<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt;"></SPAN> </P>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">CMM-SW ou Capability Maturity Model Software: <BR> Mod�le d��volution des capacit�s du logiciel<BR>
Mod�le de qualit� avec certification sur 5 niveaux par paliers<BR> Premier mod�le de qualit� orient� logiciel</SPAN></P>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> Permet d�assurer sur la fiabilit� d�un logiciel<BR> Permet d�am�liorer la productivit�</SPAN>
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<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> Mod�le de qualit� �num�rant des r�gles � respecter</SPAN></P>
<P STYLE="text-align: left;"> </P>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"><B>But du CMM</B> :</SPAN></P>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">D�finir ce qu�il faut respecter pour atteindre des objectifs de fiabilit� et de productivit�</SPAN></P>
<P STYLE="text-align: left;"> </P>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"><B>But du document</B> :</SPAN></P>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Mettre en place le premier niveau de certification du CMM</SPAN></P>
<P> </P>
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<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt;">2) Historique</SPAN></P>
<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt;"></SPAN> </P>
<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt;"></SPAN> </P>
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<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Le CMM 1.0 est cr�� en 1986 par le Software Engineering Institute ou Institut d�Ing�nierie Logiciel.</SPAN>
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<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">But : R�soudre les d�veloppements d�applications de d�fense</SPAN></P>
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</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Le d�veloppement de logiciel est d�clar� � Industrie strat�gique �</SPAN>
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<UL>
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<P STYLE="text-align: left;"> </P>
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<P STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Exemples de pays utilisant le CMM :<BR></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Les Etats-Unis pays ayant mis en place le CMM<BR></SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;
font-weight: normal;"> L�Inde pour �tre plus comp�titive<BR></SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> La France dans les industries de d�fense et de t�l�communication
<BR></SPAN></SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;"> La Grande-Bretagne</SPAN></P>
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<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt; font-weight: normal;">3.1) Structure du CMM</SPAN></P>
<P> </P>
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<TD WIDTH=421><IMG ID="Picture2" HEIGHT=246 WIDTH=421 SRC="../assets/images/CMM-Maturite.GIF" BORDER=0 ALT="CMM-Maturit�" TITLE="CMM-Maturit�"></TD>
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<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Niveau de qualit� initial : Qualit� sans certification<BR></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Niveau de qualit� optimis� : Qualit� certifi�e et mature</SPAN></P>
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<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt; font-weight: normal;">3.2) Structure d�un niveau de maturit�</SPAN></P>
<P><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;">e</SPAN></P>
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<P STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Chaque niveau est structur� e</SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">n secteurs cl�s c</SPAN></SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;
font-weight: normal;">ontenant des pratiques cl�s et objectifs</SPAN></P>
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<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt;">3.3) Niveau 1 : Initial</SPAN></P>
<P><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;"></SPAN> </P>
<UL>
</UL>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;"> Les produits livr�s contiennent des anomalies ou failles</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Les projets n�aboutissent pas</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Les d�lais ne sont pas respect�s</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;"> La r�ussite d�pend de quelques personnes essentielles</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Peu de mise en valeur de l�exp�rience acquise</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Manque de comp�titivit� et appauvrissement de l�entreprise</SPAN></SPAN></LI>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Explications</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Certaines proc�dures non �crites mettent en danger le projet</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;"></SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;
font-size: 14pt; font-weight: normal;">D�autres proc�dures non d�finies ne mettent pas en danger le projet</SPAN></LI>
<P> </P>
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<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt;">3.4) Niveau 2 : Reproductible</SPAN></P>
<UL>
</UL>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Premier niveau de qualit� � atteindre dans le CMM</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Une discipline existe</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Succ�s possible</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Estimations plus fiables</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Pr�visions et actions correctives</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Pas de compromis sur la qualit�</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Pourquoi ?</SPAN></P>
<UL>
</UL>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Le d�veloppement est planifi�</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Processus de gestion de projet d�finis</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">L�ing�nierie participe aux principales �tapes du projet.</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Les proc�dures sont connues et appliqu�es par les �quipes</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Les produits sont v�rifi�s par rapport aux exigences</SPAN></LI>
<P> </P>
</TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=2 HEIGHT=144></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD WIDTH=762 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt;">3.5) Niveau 3 : D�fini</SPAN></P>
<P> </P>
<UL>
</UL>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Niveau de qualit� institutionnalis�</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Processus du niveau 2 g�n�ralis�s � toute l�organisation</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Affinage des processus </SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Caract�ristiques du niveau d�fini :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Homog�n�it� des projets</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Les risques diminuent immanquablement</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">B�n�fices accrus</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">R�utilisation du savoir faire et du code</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Culture d�entreprise et compr�hension commune</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Enseignements analys�s</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Pr�vention </SPAN></TD>
<TD></TD>
</TR>
</TABLE>
<TABLE BORDER=0 CELLSPACING=0 CELLPADDING=0 WIDTH=770 NOF=LY>
<TR VALIGN=TOP ALIGN=LEFT>
<TD WIDTH=770 HEIGHT=104><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=770 HEIGHT=1 BORDER=0 ALT=""></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD WIDTH=770 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt;">3.6) Niveau 4 : Contr�l�</SPAN></P>
<UL>
</UL>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Niveau de qualit� mesur�</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Processus mesur�s</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Les donn�es sont consolid�es et exploit�es</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Cr�� pour atteindre le niveau 5</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Caract�ristiques du niveau contr�l� :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Indicateurs mis en place et exploit�s</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">R�utilisation de l�exp�rience</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Assurance qualit� mesur�e</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt; font-weight: normal;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;">Evaluation des impacts li�s aux �volutions des processus</SPAN> </SPAN>
</LI>
<P> </P>
</TD>
</TR>
</TABLE>
<TABLE BORDER=0 CELLSPACING=0 CELLPADDING=0 WIDTH=770 NOF=LY>
<TR VALIGN=TOP ALIGN=LEFT>
<TD WIDTH=758 HEIGHT=107><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=758 HEIGHT=1 BORDER=0 ALT=""></TD>
<TD WIDTH=2><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=2 HEIGHT=1 BORDER=0 ALT=""></TD>
<TD WIDTH=4><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=4 HEIGHT=1 BORDER=0 ALT=""></TD>
<TD WIDTH=6><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=6 HEIGHT=1 BORDER=0 ALT=""></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=4 WIDTH=770 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 24pt; font-weight: normal;">3.7) Niveau 5 : Optimis�</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Niveau de qualit� mature</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Ma�trise totale de chaque processus.</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Utile pour mettre en place de nouvelle technologies</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Utile pour faire �voluer les processus </SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Caract�ristiques du niveau optimis� :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Am�lioration continue du processus</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Performance individuelle et collective suivie</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Gestion des changements</SPAN></LI>
<P> </P>
</TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=4 HEIGHT=149></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=3 WIDTH=764 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;">4.1) Mise en place du niveau 2<BR></SPAN>Port�e du CMM</SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Travailler en fonction du CMM consiste :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> A identifier chaque r�le et chaque activit� dans chaque projet</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> A cr�er d�abord des proc�dures document�es � respecter</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> A documenter ses activit�s en fonction de ces proc�dures</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> A se remettre en cause</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Les proc�dures document�es contiendront :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> Ce qu�il faut respecter pour le niveau de qualit�</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> Ce qu�il est utile pour l�organisation</SPAN></LI>
<P> </P>
</TD>
<TD></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=4 HEIGHT=103></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=2 WIDTH=760 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">4.2) Mise en place du niveau 2<BR>Quelques r�les</SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Le Gestionnaire</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Fournit des directives d�ordre administratif</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">La Direction</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Gestionnaires mettant an place des processus sur le long terme</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Le Chef de Projet</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Responsable de l�ensemble de son son projet</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Le Personnel</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Personnes charg�es d�effectuer une fonction donn�e</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Groupe</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Ensemble de services, de personnes effectuant des t�ches, des activit�s</SPAN></LI>
<P> </P>
</TD>
<TD COLSPAN=2></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=4 HEIGHT=190></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD WIDTH=758 CLASS="TextObject">
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">4.3) Mise en place du niveau 2<BR>Budget</SPAN></P>
<P><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;"></SPAN> </P>
<P STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;">La mise en place d�un niveau de maturit� n�cessite de disposer de fonds mais la mise en place d�un domaine d�activit� rapporte.</SPAN></P>
<P STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;">Si on manque de moyen, il est utile de proc�der par �tapes :</SPAN></P>
<UL>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;">Mise en place des proc�dures document�es </SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;">Mise en place d�une gestion de configuration</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;">Mise en place de l�ing�nierie syst�me</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;">Mise en place de l�assurance qualit�</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;">Certification</SPAN>
</UL>
</TD>
<TD COLSPAN=3></TD>
</TR>
</TABLE>
<TABLE BORDER=0 CELLSPACING=0 CELLPADDING=0 WIDTH=771 NOF=LY>
<TR VALIGN=TOP ALIGN=LEFT>
<TD WIDTH=771 HEIGHT=162><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=771 HEIGHT=1 BORDER=0 ALT=""></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD WIDTH=771 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">4.4) Mise en place du niveau 2<BR>Plan de d�veloppement</SPAN></P>
<P><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;"></SPAN> </P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Il va servir de base pour le d�veloppement</SPAN></P>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Il d�finit :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Ce qui va �tre fait</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">La fa�on dont les choses seront fa�tes</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Les personnes responsables des t�ches logiciel</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Les d�lais pour effectuer les t�ches</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Le plan de d�veloppement est de nouveau document� pendant le d�veloppement. Il est :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Compar� et v�rifi�</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Mis � jour pour l��valuation des risques</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Mis � jour pour la planification si n�cessaire</SPAN></LI>
<P> </P>
</TD>
</TR>
</TABLE>
<TABLE BORDER=0 CELLSPACING=0 CELLPADDING=0 WIDTH=773 NOF=LY>
<TR VALIGN=TOP ALIGN=LEFT>
<TD WIDTH=773 HEIGHT=146><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=773 HEIGHT=1 BORDER=0 ALT=""></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD WIDTH=773 CLASS="TextObject">
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">4.5) Mise en place du niveau 2<BR>Tests</SPAN></P>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;"></SPAN> </P>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;"></SPAN> </P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Les tests servent pour l�ing�nierie au respect des exigences. <BR>Les tests servent pour l�assurance
qualit� � donner un aper�u de la performance et de la fiabilit� dans le projet � la Direction.<BR>Chaque produit de travail du projet est test�.</SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"><B>Produit de travail</B> </SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Produit intervenant dans l��laboration du logiciel et du projet</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">On teste :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> La performance</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> La fiabilit�</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> Les fonctionnalit�s</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> La s�curit�</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> La configuration ou l�environnement</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"></SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"> L�ergonomie</SPAN>
</LI>
<P> </P>
</TD>
</TR>
</TABLE>
<TABLE BORDER=0 CELLSPACING=0 CELLPADDING=0 WIDTH=767 NOF=LY>
<TR VALIGN=TOP ALIGN=LEFT>
<TD WIDTH=549 HEIGHT=187><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=549 HEIGHT=1 BORDER=0 ALT=""></TD>
<TD WIDTH=209><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=209 HEIGHT=1 BORDER=0 ALT=""></TD>
<TD WIDTH=1><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=1 HEIGHT=1 BORDER=0 ALT=""></TD>
<TD WIDTH=2><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=2 HEIGHT=1 BORDER=0 ALT=""></TD>
<TD WIDTH=1><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=1 HEIGHT=1 BORDER=0 ALT=""></TD>
<TD WIDTH=2><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=2 HEIGHT=1 BORDER=0 ALT=""></TD>
<TD WIDTH=2><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=2 HEIGHT=1 BORDER=0 ALT=""></TD>
<TD WIDTH=1><IMG SRC="../assets/images/autogen/clearpixel.gif" WIDTH=1 HEIGHT=1 BORDER=0 ALT=""></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=8 WIDTH=767 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">4.6) Mise en place du niveau 2<BR>Estimations de taille</SPAN></P>
<P><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;"></SPAN> </P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;"><B>But </B>: Finir le projet dans les d�lais</SPAN></P>
<P STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;"></SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Les
estimations de taille permettent de conna�tre exactement l�aboutissement de chaque activit� du d�veloppement.</SPAN></SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Elle prennent en compte :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;"> Le nombre de lignes de code pour le langage utilis�</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Le type de projet � mettre en place</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Le langage et l�outil utilis�. </SPAN></SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Elle est utilis�e par rapport :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Au temps d�fini et n�cessaire pour �crire les lignes de codes</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> Au nombre de personnes affect�es</SPAN></SPAN></LI>
<UL>
</UL>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Les donn�es sont remises en cause et alors recalcul�es</SPAN></LI>
<P> </P>
</TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=8 HEIGHT=77></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=8 WIDTH=767 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">4.7) Mise en place du niveau 2<BR>Revues et audits</SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Les revues servent � conna�tre une situation � un moment donn�.</SPAN></P>
<P STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><B><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; color: rgb(0,0,0);">D�finition : Revue par les pairs</SPAN></B></SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;"> �valuation d'un produit logiciel, selon des proc�dures d�finies, par des
confr�res du r�alisateur du produit, en vue d'identifier les d�fauts pr�sents et les am�liorations possibles. (CMM)</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Les audits servent � comprendre une situation � un moment donn�.</SPAN></P>
<P STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><B><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; color: rgb(0,0,0);">D�finition : Audit</SPAN></B></SPAN></P>
<LI STYLE="text-align: justify;"><B><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; color: rgb(0,0,0);"></SPAN></B><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;
font-size: 14pt; font-weight: normal;"><SPAN STYLE="color: rgb(0,50,101);"> </SPAN>Revue ind�pendante d'un ou de plusieurs r�sultats d'un travail pour �valuer leur conformit� aux sp�cifications, aux normes, aux
ententes contractuelles et � d'autres crit�res (cf IEEE STD-610) </SPAN></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=8 HEIGHT=152></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=8 WIDTH=767 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">4.8) Mise en place du niveau 2<BR>Cycle de vie</SPAN></P>
<P><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;"></SPAN> </P>
<UL>
</UL>
<P STYLE="text-align: justify;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Le cycle de vie du logiciel sera remis en cause. </SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Il doit donc permettre les changements et devra �tre it�ratif. </SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;
font-weight: normal;">Une it�ration correspond � une version du logiciel non termin� mais livrable.</SPAN></SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Pourquoi structurer le d�veloppement en it�rations ?</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> G�rer les changements</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> R�pondre aux attentes primordiales du contrat</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;"></SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;
font-size: 14pt; font-weight: normal;"> R�pondre aux attentes secondaires ajout�es ensuite</SPAN></LI>
<P><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;"></SPAN> </P>
</TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=8 HEIGHT=102></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=6 WIDTH=764 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">5) Premier secteur cl� du niveau 2 <BR>Gestion des exigences </SPAN></P>
<P><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;"></SPAN> </P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">C�est la premi�re �tape avant la planification. </SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">La gestion des exigences permet au client de comprendre le projet qu�il commande. </SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Elle permet au ma�tre d��uvre d��tablir des fronti�res � partir de la demande</SPAN></SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Ce syst�me de gestion comprend :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">La mise en place d�un accord d�exigences pour le logiciel</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Le maintient de cet accord </SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">L�accord servira de base pour :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">L��laboration du projet</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">La planification </SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Le suivi tout au long du cycle de vie</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">La validation du projet</SPAN></LI>
<P> </P>
</TD>
<TD COLSPAN=2></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=8 HEIGHT=137></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=7 WIDTH=766 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">6) Deuxi�me secteur cl� du niveau 2<BR>Planification</SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Elle va permettre de mettre en place le plan de d�veloppement</SPAN></P>
<P STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Elle est planifi�e apr�s la gestion des exigences</SPAN></SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Elle d�pend de :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Pr�visions fiables et r�alistes</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">De proc�dures permettant d�effectuer des pr�visions</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Elle comprend :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">L�estimation des travaux</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Les engagements n�cessaires pour l��laboration du plan de travail</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Elle aboutit � l��laboration d�un plan de travail document�</SPAN></P>
<P> </P>
</TD>
<TD></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=8 HEIGHT=155></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=6 WIDTH=764 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">7) Troisi�me secteur cl� du niveau 2<BR>Suivi et supervision de projet</SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">On le retrouve dans les autres secteurs cl�s.</SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Le Suivi et la supervision de projet logiciel permettent :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> D�estimer l'avancement r�el des travaux</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> De planifier des changements sur les travaux quand on s��carte des pr�visions</SPAN></SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Les gestionnaires responsables de ce secteur orient� g�nie logiciel :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"> V�rifieront l�avanc�e du projet � des jalons d�termin�s</SPAN></SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;"></SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;
font-size: 14pt; font-weight: normal;"> Modifieront le plan de d�veloppement ou am�lioreront la performance</SPAN></LI>
<P> </P>
</TD>
<TD COLSPAN=2></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=8 HEIGHT=81></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=4 WIDTH=761 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">8) Quatri�me secteur cl� du niveau 2 <BR>Gestion de la sous-traitance</SPAN></P>
<UL>
</UL>
<P STYLE="text-align: justify;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Si il n�y a pas de sous-traitants, ce secteur cl� n�est pas mis en place.</SPAN><SPAN
STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Ce secteur cl� oriente sur l��valuation du sous-traitant. </SPAN><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;
font-weight: normal;">Elle repose sur les autres secteurs cl�s du niveau 2.</SPAN></SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><B><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; color: rgb(0,0,0);">R�le du sous-traitant</SPAN></B></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;"> Les activit�s de planification, de suivi et de supervision des travaux
sous-trait�s sont r�alis�es par le sous-traitant. </SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><B><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; color: rgb(0,0,0);">R�le du ma�tre d��uvre</SPAN></B></P>
<LI STYLE="text-align: left;"><B><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; color: rgb(0,0,0);"></SPAN></B><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;
font-size: 14pt; font-weight: normal;">Le ma�tre d��uvre veille � ce que ces activit�s soient r�alis�es et que les produits livr�s r�pondent aux crit�res d�acceptation. </SPAN></TD>
<TD COLSPAN=4></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=8 HEIGHT=138></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=5 WIDTH=762 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">9) Cinqui�me secteur cl� du niveau 2<BR>Assurance qualit�</SPAN></P>
<P><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;"></SPAN> </P>
<UL>
</UL>
<P STYLE="text-align: left;"><B><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Principe</SPAN></B></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt; color: rgb(0,0,0);"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif;">Assurer que les produits de travail sont conformes aux exigences techniques demand�es.</SPAN> </SPAN>
</LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Elle est mise en place dans tous les autres secteurs cl�s.</SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><B><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">Utilisation dans le CMM</SPAN></B></P>
<LI STYLE="text-align: justify;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt;">L'Assurance qualit� logiciel permet de fournir aux gestionnaires la vision appropri�e sur le processus
utilis� par le projet et sur les produits en �laboration. Pour atteindre ses objectifs et ceux de la Direction, elle est ind�pendante.</SPAN></LI>
<P><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;">ti</SPAN></P>
</TD>
<TD COLSPAN=3></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=8 HEIGHT=140></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=2 WIDTH=758 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">10) Sixi�me secteur cl� du niveau 2<BR>Gestion de configuration</SPAN></P>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;"></SPAN> </P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">La gestion de configuration logiciel est utilis�e dans chaque secteur cl�.</SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Une gestion de configuration permet de :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">G�rer les mises � jour sur le logiciel</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">G�rer les versions diff�rentes du logiciel</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">G�rer les documents partag�s</SPAN></LI>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">La Gestion de configuration logiciel consiste dans le CMM � :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Identifier les produits de travail s�lectionn�s et leur description � des moments donn�s</SPAN>
</LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">A contr�ler les changements apport�s aux produits de travail</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">A maintenir leur int�grit� et leur tra�abilit� tout au long du cycle de vie</SPAN>
</LI>
<P> </P>
</TD>
<TD COLSPAN=6></TD>
</TR>
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<TD COLSPAN=8 HEIGHT=133></TD>
</TR>
<TR VALIGN=TOP ALIGN=LEFT>
<TD COLSPAN=3 WIDTH=759 CLASS="TextObject">
<UL>
</UL>
<P STYLE="text-align: center;"><SPAN STYLE="font-size: 24pt;">11) Alternative au CMM : SPICE</SPAN></P>
<P><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 12pt;"></SPAN> </P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Le CMM oblige � respecter des r�gles et une �volution par rapport � un niveau de maturit�. </SPAN><SPAN
STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">SPICE a �t� cr�� ensuite par l�ISO pour r�soudre ces contraintes.</SPAN></SPAN></P>
<UL>
</UL>
<P STYLE="text-align: left;"><B><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; color: rgb(0,0,0);">Maturit� des processus</SPAN></B></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Chaque processus est �valu� individuellement et poss�de son propre niveau de maturit�.</SPAN>
</P>
<UL>
</UL>
<P STYLE="text-align: left;"><B><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; color: rgb(0,0,0);">Niveaux</SPAN></B></P>
<UL>
</UL>
<P STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Le niveau 1 (Initial) du CMM a �t� scind� en deux niveaux :</SPAN></P>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Niveau 0 : ma�trise inexistante des processus</SPAN></LI>
<LI STYLE="text-align: left;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-size: 14pt; font-weight: normal;">Niveau 1 : ma�trise informelle des processus</SPAN></LI>
<P STYLE="text-align: left;"><SPAN STYLE="font-size: 14pt;"><SPAN STYLE="font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;"></SPAN><SPAN STYLE=
"font-family: 'Times New Roman', Times, Serif, serif; font-weight: normal;">Les autres niveaux correspondent � ceux du C.M.M.</SPAN></SPAN></P>
</TD>
<TD COLSPAN=5></TD>
</TR>
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<TD WIDTH=549 CLASS="TextObject">
<P STYLE="text-align: justify;"><SPAN STYLE="font-family: Verdana,Tahoma,Arial,Helvetica,Sans-serif,sans-serif; font-size: 12pt;">Chercher sur google :</SPAN></P>
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